Matt Hanson Hand & Orthopedic Physical Therapy Specialists
I did receive my order this evening, thank you so much. A few years ago, due to medical issues I began to do most of my purchasing over the internet. For the most part, my transactions have been completed without much ado; however, I have never received the customer service that I have with your company and staff. No one from any other site has ever emailed me to inform me a product was unavailable, let alone offer me the option of substitution. The only way I've known something was unavailable was to see it on a packing slip. --I have received a couple of "do not reply to" computer-generated messages, but that is it.
As I told Mr. Passler, my sister is a teacher and uses color-coding to organize work, lessons plans, assignments, etc. I know paper clips are certainly not a high-dollar item and may seem inconsequential to some, but for the fourth grade teachers at her school, they are an invaluable resource. Mr. Passler assured me today that "PAPER CLIPS MIGHT NOT BE A BIG DEAL, BUT THE SATISFACTION OF A CUSTOMER IS."
How refreshing to find a company who is still in the business of customer service. Your website is my first choice for products and I will be telling everyone I know about your service. Thank you for making my day, and for going above and beyond to help the fourth grade teachers at Tiger Creek Elementary School and their ninety students in Tunnel Hill, Georgia.
Blessings,
Karen Diliberto
Thank you for a great experience and happy holidays to each of you who had a hand in a successful order.
Sincerely,
Joy Bronson-McCrady
Debra Churilla
Jan Dionis
Yes, we received the Christmas cards and they were fantastic! This is the first year. I have been in charge of the cards and my boss was very impressed with my choice, the price, and the quality of what we received. Also, the donation to Wounded Warriors was a unexpected and wonderful bonus.
You will most likely see us again next year.
Thank you again!
Beth
Beth Roberts | Program Support Specialist
I got the chair. Looking at the box it came in, and all the shipping labels on it, it looks like this thing has taken a circuitous route! Chair is in fine shape. Works great.
Thanks for following up. I appreciate the service.
Cheers
Bob Matesevac
Richar Vasquez
RS